Introduction and Scope of Application
Sichuan Pandastar Travel Co., Ltd. (hereinafter referred to as "we" or "us") understands the importance of information security. This policy applies to all personal information we collect, use, and process when arranging your road trips in Western China (such as routes from Chengdu to Lhasa, or the Mount Everest region).
Collection and Use of Information
We may collect your personal information when you inquire about routes, fill out the inquiry form on our homepage, or contact a travel consultant. This information includes, but is not limited to, your name, contact details, passport, driver's license, and vehicle registration documents.
The purpose of our information collection is:
To plan and coordinate your itinerary;
To assist with obtaining compliance procedures such as Tibet Travel Permits and China temporary driver's licenses;
To arrange your hotel accommodation and purchase travel accident insurance;
To provide one-on-one consultation services based on your specific situation.
Processing and Use of Data
As the itinerary involves Tibet, the information you provide will be used to process necessary travel and driving permits with local administrative departments in China. We commit not to use your information for any illegal purposes, nor will we transfer it to unrelated third parties without your consent.
Information Security Measures
We implement robust technical measures to protect visitor privacy. Through administrative methods such as encrypted transmission, we prevent unauthorized access, disclosure, or modification of data.
Accuracy and Modification of Information
By providing your personal information, you confirm that this data is true and valid. If you need to view, modify, or delete the personal information we hold, you can contact our travel consultants at any time via written form or email. We will respond to your request within 30 days.
Retention and Destruction of Information
We only retain your information for as long as necessary to provide you with our services. Once the service has ended and there is no longer a legal necessity for retention, we will securely destroy documents containing your personal information.
Governing Law and Changes
This Privacy Policy is governed by Chinese law. We may modify this policy based on business adjustments or changes in actual circumstances. If there are any changes, we will inform you via our website.
